Incoming requestEmail
Layla R.Northwind Fittings, UAE
“Hi, can you quote 500 SB-40 steel brackets delivered to the UAE by end of month?”
Automation built around how your industry works.
Every industry has different processes, systems and pressure points. We design automation around how your business actually runs.
Example workflows
Pick your industry. Watch one request run.
The same idea in every sector: a request comes in, AI does the routine steps, and your team steps in where judgment matters.
- 01AI reads the requirementsProduct, quantity, destination and dateAutomated
- 02Product and pricing rules appliedYour price list and delivery termsAutomated
- 03Quote draftedIn your template, ready to sendAutomated
- 04Sales approvesThe one step that needs a personPerson
Quote drafted for sales review.Manufacturing solutions
Incoming requestChat
Sam K.Customer, Harbor Supply online store
“Where’s order #4821?”
- 01Customer and order identifiedMatched from the chat detailsAutomated
- 02Order system checkedPacked and dispatchedAutomated
- 03Courier tracking checkedExpected delivery date foundAutomated
- 04Reply sentWith the tracking linkAutomated
Answered without a ticket.E-commerce solutions
Incoming requestWeb form
New client formKestrel Build, via your website
“Company details, main contact and the service we need: monthly bookkeeping.”
- 01Form receivedFields read and organisedAutomated
- 02Details checkedMissing items flaggedAutomated
- 03Onboarding pack sentWelcome email and documentsAutomated
- 04Kickoff bookedInvite sent to the client and your teamAutomated
Client onboarded, team notified.Professional services solutions
Incoming requestWhatsApp
Omar H.Buyer enquiry
“Is the 2-bed on Marina Walk still available?”
- 01Availability checkedListing still openAutomated
- 02Buyer qualifiedBudget, timing and financingAutomated
- 03Viewing slots offeredFrom the agent’s calendarAutomated
- 04Viewing bookedConfirmed in the chatAutomated
Viewing booked, agent briefed.Real estate solutions
Incoming requestTask
Monthly reportOstara Tools, client account
“Monthly report due Friday.”
- 01Data pulledFrom ad and analytics platformsAutomated
- 02Numbers checkedCompared with last monthAutomated
- 03Report draftedIn the client’s templateAutomated
- 04Account manager reviewsAdds comments, then sendsPerson
Report ready for review.Agencies solutions
Incoming requestIn-app chat
Jo P.Team admin
“How do I add a teammate?”
- 01Question understoodAccount and plan identifiedAutomated
- 02Answer found in your docsFrom your help centreAutomated
- 03Step-by-step reply sentWith a link to the guideAutomated
- 04Conversation loggedVisible to your support teamAutomated
Answered from your docs.SaaS solutions
By industry
What we automate in each industry.
Common starting points. Your first project is built around your own process and tools.
Manufacturing
Quotes, orders and documents handled faster, with sales approving what goes out.
- AI quotation automation
- Customer enquiry processing
- Order processing
- Document automation
- Inventory notifications
- Reporting automation
E-commerce
Order questions answered and stock updates sent without growing the support queue.
- Customer support automation
- Order enquiries
- Inventory notifications
- Review processing
- Reporting
Professional services
Less admin around every new client and every meeting.
- Lead qualification
- Client onboarding
- Document processing
- Meeting summaries
- Internal knowledge assistants
Real estate
Every property enquiry followed up, qualified and passed to the right agent.
- Lead qualification
- Property enquiry processing
- Follow-ups
- Appointment scheduling
- Lead routing
Agencies
Reporting and admin taken off your account managers' plates.
- Client reporting
- Lead management
- Content workflows
- Campaign reporting
- Internal task automation
SaaS
Support and onboarding answered from your own docs, with people for the hard cases.
- AI customer support
- User onboarding
- Knowledge assistants
- Lead qualification
- Product feedback processing
Other industries
Don't see your industry?
If your team spends time moving information, answering similar questions, preparing reports or doing structured manual tasks, there may be a good opportunity for automation.
- Moving information between tools
- Answering similar questions again and again
- Preparing the same reports every week
- Structured tasks that follow clear rules
Have a repetitive process?
Let's explore whether AI can improve it.